August 19, 2017

Survey: 80 Percent of Small Business Owners Have Never Visited Their SBA Branch


Looking for money to grow a small business? Make sure to consider all the resources available, including one major source of funding.

While almost all small businesses require financing at some point, few are using the resources available to them.

This surprising insight comes from a new survey conducted by Fundera, a small business lending marketplace. The report found 80 percent of small business owners have never set foot in their Small Business Administration (SBA) branch, an agency that specifically caters to their needs.



Business Owners Not Paying Attention to the Financial Health of Their Business

Surprisingly, the report found while many small business owners check their personal credit, they seldom review their business credit score.

In specific numbers, 58 percent of respondents said they don’t check their business credit score at all.

What’s more, 34 percent of small business owners said they were “not at all interested” in seeing a free business credit score for their business.

Businesses Borrowing Funds to Grow

That being said, it’s a positive sign that most businesses are seeking loans to grow.

The report found 49 percent of small business owners are seeking working capital. Forty percent said they needed funds to purchase equipment, while 37 percent cited expansion as their primary reason to borrow.

Evidently, small business owners are taking a rather proactive approach when they are applying for funds.

How Owners Are Getting Money to Grow a Small Business

To meet their financial requirements, most small businesses (66 percent) said they opt for the big banks.

A large number of businesses also approach their friends and family to secure funds. According to the report among those who take the traditional route, 66 percent borrow from family. Thirty-six percent said they borrow from friends.

Only 11 percent of surveyed business owners applied for a loan with an online lender.

About the Survey

Fundera and Qualtrics conducted a random survey of 409 small business owners and senior leadership at small businesses to produce this data.

SBA Photo via Shutterstock

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Shubhomita Bose


Shubhomita Bose Shubhomita Bose is a Staff Writer for Small Business Trends. She covers key studies and surveys about the small business market, along with general small business news. She draws on 8 years of experience in copywriting, marketing and communications, having worked extensively on creating content for small and medium sized enterprises.

2 Reactions

  1. Since improving their financial health can make it easier to get funds, lower costs, etc. to run a business, it’d be valuable to let business owners know where they can see their business credit score. They can go to the bureaus directly, or Nav provides a couple different ones for free.

  2. The SBA is among the least helpful federal agencies. It is staffed by nearly exclusively by career federal workers who by the very fact they opted to work for one of the largest dysfunctional organizations in the world, the federal government, is a clear indicator they lack the experience, and cability to be of any real value to small businesses. Federal employees are responsible for only one job, their own. They have little experience in small business finance, marketing, strategy etc. Small business experience is not a requirement to be employed by the SBA hence their understanding, contributions, and help to small business is basically of little value. The SBA is really a regulatory agency, and if the SBA disappeared today, there would be no meaningful impact on small business in America. The SBA can’t even preform it’s Congressiomal mission of ensure federal procurement integrity yet year after year there is some controversy with the SBA’s report card. This administration is no different than previous administration. The current administrator comes from a large business background, and once again the wheel turns against small business and proving that the SBA earned it title, “Stopping Business in America.”

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