15 Email Signature Best Practices


15 Email Signature Best Practices


With an incredible 269 billion emails sent every day around the world, it stands to reason, emails are a vital form of communication for small businesses. Email signatures are an important part of a small business’s identity, helping nurture consistency and professionalism.

Email Signature Best Practices

If you want to improve what is likely to be one of your most prevailing forms of business communication, take a look at the following 15 best email signature practices.

Have an Email Signature Practice in Place

First and foremost, you should have an email signature practice in place. As Ivana Taylor, small business marketing expert, online publisher, influencer and publisher of DIYMarketers.com, told Small Business Trends:

“The most important email signature practice is to HAVE ONE. I’m astonished at how many people have NO email signature.

Make It Clear Who You Are

It might sound obvious, but your email signature needs to include your name and your position in the business, so recipients know exactly who you are.

Include Information About How People Can Reach You

Emails provide the perfect opportunity to provide recipients with your contact information. As Ivana Taylor advises:

“Every email signature needs to have (at the very least) your name, physical address, best number to reach you, your email address, as well as a skype address (for international folks).”

Include Links to Social Media Channels

Encourage your email recipients to find and follow you on social media by including links to your social media channels on your email signature.

Make Your Email Signatures Mobile Friendly

Did you know that 50% of all emails are sent from mobile devices?

As Growth Mail, providers of innovative email signature software recommend, rather than sending emails that feature unprofessional “sent from my mobile” messages, send emails that “still feature your professionally designed email stationery and clickable marketing messages,” wherever you are.

Include a Headshot on Your Email Signature

Enhance the professionality of your emails further by including a headshot so that people know what you look like. According to Ivana Taylor this matters for a host of reasons.

“If you’ve never met someone and you’re going to finally meet at a conference — the image is a big help. But here’s another tip — use the SAME headshot image for ALL of your profiles including your email signature because this makes it easy for people to confirm that the John Smith that is writing the email is the same John Smith on LinkedIn for example.  If you have a popular name, it’s critical that you give people as much information as you can so that they can connect with YOU and not someone else.”

Create a Clear Design

Fussy email signatures that are long and cumbersome can confuse and put recipients off. Aim to create a clean, clear and consistent design. As Chamaileon, experts in email signature design, recommend:

“Your email signature design shouldn’t be too long. Don’t include more than 7 lines. Don’t share too many details about yourself. It’s not your biography. Needless to say, you shouldn’t include personal details either.”

Add a Link to Your Blog or Website

Email signatures are a great opportunity to promote your blog or website, so be sure to include a link to them.

Provide Links to Featured Products

Ivana Taylor also advises using email signatures to add links to featured products.

Feature Links to Case Studies

Sophia Bernazzani, writer and editor of the HubSpot Service blog recommends linking to case studies in an email signature.

“If you’re talking to potential customers, what’s better than sharing stories of successful ones?”

15 Email Signature Best Practices

Add Links to an Automated Meeting Scheduler

Ivana Taylor says small businesses should think about adding a link to an automated meeting scheduler, “so that people can schedule meeting with you.”

Include Free Tools on Your Email Signatures

If your small business has a free tool, help engage recipients and generate greater interest in your business and its services or products by including a link to your free tool on your email signature.

Have a Professional Sign Off

“With much love” wouldn’t look too professional in a business email. Whilst there is no right or wrong, it’s a good idea to have a professional email sign off practice throughout the business, such as “best regards” or “yours sincerely.”

Keep Email Signatures Consistent and On Brand

The emails you send are a representation of your business and your brand. Make them recognizable by using the same branding that identifies your business, such as the color, font and logo.

As Lisa East, Senior Account Manager at Autoweb Design and Marketing and Sales Consultant at The Thinking Cap, advises:

“Keep it on brand, make sure you keep to your colour palette.”

Go Through All of the Platforms that You Use and Make Sure You Have a Signature

Reiterating Growth Track’s recommendations to ensure your email signatures are mobile friendly, Ivana Taylor advises going through all the platforms that you use making sure you have a signature.

“Your email signature is valuable marketing real estate — so be sure to use it to its full potential,” said the marketing expert.

PracticeDescription
Establish Email Signature PolicyMaintain consistency with a standardized email signature policy across your organization.
Clearly Identify YourselfInclude your name and role for easy recognition by recipients.
Provide Contact InformationShare essential details like your address, contact number, email, and Skype ID for international communication.
Link to Social Media ProfilesIncrease online presence by adding links to your social media profiles in your signature.
Optimize for Mobile DevicesEnsure proper display on mobile devices, as a significant portion of emails are viewed on smartphones and tablets.
Add a Professional HeadshotEnhance professionalism with a headshot to help recipients associate a face with your name.

15 Email Signature Best Practices

Email Signature Mistakes to Avoid

While crafting effective email signatures is important for small businesses, it’s equally crucial to avoid common mistakes that can detract from their professionalism and impact. Here are some email signature mistakes to steer clear of:

  • Excessive Information: Overloading your email signature with too much information can overwhelm recipients. Keep it concise and relevant.
  • Irrelevant Links: Including links that aren’t related to your business or the email’s context can be distracting and counterproductive.
  • Non-Compliance with Regulations: Ensure that your email signatures comply with data privacy and email marketing regulations, such as GDPR and CAN-SPAM, to avoid legal issues.
  • Inconsistent Branding: Failing to maintain consistent branding elements, such as color schemes and logos, can dilute your brand’s identity.
  • Spelling and Grammar Errors: Mistakes in your email signature can reflect poorly on your professionalism. Proofread carefully to catch any errors.
  • Unprofessional Design: A cluttered or overly flashy email signature can look unprofessional. Keep the design clean and in line with your brand’s style.
  • Non-Mobile Optimization: Neglecting mobile optimization can result in poorly formatted email signatures on mobile devices, potentially frustrating recipients.
  • Ignoring Updates: Failing to update email signatures with changes in contact information, roles, or promotions can lead to outdated and ineffective signatures.
  • Non-Uniform Signatures: Inconsistent email signatures across your team can create confusion and diminish your brand’s image. Implement uniformity in your email signature practices.
  • No Call to Action: Missing a clear call to action in your email signature can be a missed opportunity to guide recipients toward desired actions.
MistakeDescription
Excessive InformationAvoid overwhelming recipients with too much information in your email signature. Keep it concise and relevant.
Irrelevant LinksDon't include links that aren't related to your business or the email's context; they can distract and be counterproductive.
Non-Compliance with RegulationsEnsure your email signatures comply with data privacy and email marketing regulations (e.g., GDPR and CAN-SPAM) to avoid legal issues.
Inconsistent BrandingMaintain consistent branding elements, such as color schemes and logos, to strengthen your brand's identity.
Spelling and Grammar ErrorsProofread your email signature carefully to avoid mistakes that can reflect poorly on your professionalism.
Unprofessional DesignKeep your email signature design clean and aligned with your brand's style; avoid clutter or flashy elements that can look unprofessional.
Non-Mobile OptimizationOptimize your email signature for mobile devices to ensure it displays correctly, as a significant number of emails are viewed on smartphones.
Ignoring UpdatesRegularly update your email signature with changes in contact information, roles, or promotions to prevent outdated and ineffective signatures.
Non-Uniform SignaturesImplement uniformity in email signatures across your team to avoid confusion and maintain a consistent brand image.
No Call to ActionInclude a clear call to action in your email signature to guide recipients toward desired actions and enhance engagement.

15 Email Signature Best Practices

Email Signature Tools and Software

To streamline the process of creating professional email signatures for your small business and ensure consistency across your team, consider utilizing specialized tools and software. These resources can help you design, manage, and implement effective email signatures efficiently. Here are some notable options:

  • Wisestamp: Wisestamp is an email signature generator that offers customizable templates, social media integration, and the ability to add promotional banners to your signatures.
  • HubSpot Email Signature Generator: HubSpot’s tool provides easy-to-use email signature templates that align with your brand, allowing for customization and branding consistency.
  • Mail-Signatures.com: This online service offers email signature templates for various email clients and provides guidance on how to install them.
  • Exclaimer Cloud Signature Manager: A cloud-based solution, Exclaimer allows you to create and manage email signatures centrally, ensuring uniformity across your organization.
  • CodeTwo Email Signatures for Office 365: Designed for Office 365 users, this software lets you create and manage email signatures for your entire team while maintaining a professional look.
  • Sigstr: Sigstr is an email signature marketing platform that enables you to turn your email signatures into promotional channels, helping you drive traffic to specific campaigns or content.
  • Xink: Xink offers email signature management for businesses, ensuring consistent branding and contact information across all email communications.
  • Mail-Signatures.com: This online tool provides email signature templates that you can easily customize and install for various email clients.
  • Rocketseed: Rocketseed offers email signature software with marketing capabilities, enabling you to track interactions and conversions from your email signature campaigns.
  • MySignature: MySignature is a user-friendly email signature generator that offers various templates and customization options.

15 Email Signature Best Practices

Conclusion

In today’s digital age, where a staggering 269 billion emails are sent daily across the globe, email communication remains a cornerstone for small businesses. An often-overlooked yet essential aspect of this communication is the email signature. Email signatures play a pivotal role in shaping a small business’s identity, fostering consistency, and projecting professionalism.

By adhering to email signature best practices and steering clear of common pitfalls, businesses can harness the full potential of this digital real estate. The 15 best email signature practices outlined here offer valuable insights into optimizing your email signatures. These practices encompass everything from basic contact information to mobile-friendliness, design clarity, and strategic linking to enhance your brand and engage recipients effectively.

Furthermore, the cautionary section on email signature mistakes serves as a vital reminder of what to avoid. Excessive information, irrelevant links, and design missteps can diminish the impact of your email signatures. Compliance with legal regulations, consistent branding, and a clear call to action are equally crucial considerations to ensure your email signatures convey professionalism and respect privacy.

To facilitate the implementation of these practices, a wide array of email signature tools and software is available. These resources streamline the process, enabling small businesses to create and manage email signatures efficiently while maintaining brand consistency.

In conclusion, email signatures are not just a digital formality; they are a powerful extension of your small business’s brand identity. By adhering to best practices, avoiding common mistakes, and leveraging available tools, your email signatures can become effective marketing assets that leave a lasting impression on recipients and elevate your business’s professionalism in the digital realm.

Photo via Shutterstock


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Gabrielle Pickard-Whitehead Gabrielle Pickard-Whitehead is a professional freelance writer and journalist based in the United Kingdom. Since 2006, Gabrielle has been writing articles, blogs and news pieces for a diverse range of publications and sites. You can read "Gabrielle’s blog here.".

3 Reactions
  1. So it is that important to include an email signature. Well, it definitely affects your image in your messages.

  2. Gabrielle: I had an email signature back in the day, but I thought I thought it wasn’t readable on all the devices and different email providers. Do you have tips on tools for creating an email signature?

  3. Great piece! If you have some press coverage, it’s great to add 1-2 links to those articles to your email signature too

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