Is Your Customer Service Sending Mixed Signals?

Help Desk Business Cartoon

I don’t know what it is about a guy in the background with an evil grin that makes me happy.

I’ve done a few in the same vein: guy selling balloons has guy behind him selling “sharp little pins,” guy juggling bowling pins has guy in background with evil grin readying a bowling ball …

I think it’s something about the potential for mischief — the delayed payoff…

But mostly I think it’s a funny evil grin.


Mark Anderson

Mark Anderson Mark Anderson's cartoons appear in publications including Forbes, The Wall Street Journal and Harvard Business Review. His business cartoons are available for licensing at his website,

3 Reactions

  1. Aira Bongco

    Haha I totally know the feeling. Some people are not there to help but to just make things harder for the customer.

  2. It is very important to always review how your service is rendered. You’ll have to weed the wrong people out of your team.

  3. I remembered one officemate who would constantly shut down customers just because she is not feeling well. I think that applies to her.

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