Matt Mansfield Matt Mansfield is the Tech Editor and SEO Specialist at Small Business Trends where he is responsible for directing and writing many of the site’s product reviews, technology how-to’s, and lists of small business resources as well as increasing the reach of our content.

4 Reactions
  1. Interesting. I guess this is a good first step into your customer service.

  2. This is great for small businesses who want to improve their communications with their customers. I like that it is not as expensive as the other options.

  3. Back then, setting something up as complicated as this will realy be expensive. It is really nice that we have these options todfay.

  4. This is a valuable piece of asset for small businessman. Who relies on client calls and follow-ups over the phone.

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