10 Types of IT Services Your Business Can Provide

10 Types of IT Services Your Business Can Provide

If you’re thinking about starting an IT business, one of the essential steps is specifying your services. No two IT companies are the same because there are tons of different opportunities out there for delivering value to clients.

Types of IT Services

Here are some popular types of IT services to consider.

Managed IT Service

Many IT service providers that work with small businesses are called managed service providers. This can actually encompass a variety of specifics, but allows the business to service the company’s network on an ongoing basis at a regular rate. It is often less costly for companies over time, since it can prevent expensive problems from forming in the first place.

This is the type of service that Joerg Laves eventually landed on for his business, IT Secure Services. Laves says, “We decided to make the change from reacting to problems and move toward a standards based configuration where we provide surveillance to see what’s going on and resolve issues before they actually turn into problems.”

On Demand IT

Another way to structure an IT service business is by offering services on demand. You can still offer the same variety of specific functions. But instead of companies paying a regular monthly fee, they just pay for each individual service when they need it.

Network Setup

You could also offer a preliminary setup service for businesses just looking to get their networks up and running. It’s possible to offer this as a standalone service, but could be even more valuable as part of a managed IT package.

Network Security

Cybersecurity is a major concern for all businesses. So evaluating and responding to potential threats is a popular service for a lot of IT businesses. IT Secure offers this as one of the services in its managed IT offerings. But some businesses also offer it as a separate service.

Database Management

A database is the system that a business uses to monitor and access its data throughout the lifecycle. It would include things like customer and employee information, sales and finances. Database management includes organizing that data to ensure compliance, security and performance of data-driven applications.

Cloud Computing

This category includes any type of IT service that is delivered over the internet or a dedicated cloud network. So a cloud platform or SaaS offering would fall into this category. So essentially, you could create a type of software that is delivered to users over the cloud and then charge them a membership fee for the ability to access it.

Software Support

If you enjoy dealing with software products like those that run databases, spreadsheets or multimedia, you can offer a service where you provide support for users that are in need of technical fixes. You can focus on a specific type of software or list of programs, or offer a more generalized service.

Data Storage

You can also simply provide a platform or service for companies or individuals to store their data. You can provide a cloud platform or on-premises storage option for system backups or additional storage so that users don’t have to keep everything on their main devices. You could also combine this with a security offering if you deal with sensitive or proprietary data.

VoIP Service

VoIP stands for Voice over Internet Protocol. You can offer an online service that allows your clients to communicate with others via voice calling, either on an ongoing or as-needed basis. You can even add this service in as an option for a managed IT service, as IT Secure Services does.

Computer Repair

If you prefer working with hardware like computers, motherboards and graphics cards, you can provide repair services for companies or individuals in your area. This type of work does usually require meeting with clients in person at some point, so you probably need to focus your target market within your local community.

Photo via Shutterstock


Annie Pilon Annie Pilon is a Senior Staff Writer for Small Business Trends, covering entrepreneur profiles, interviews, feature stories, community news and in-depth, expert-based guides. When she’s not writing she can be found exploring all that her home state of Michigan has to offer.

15 Reactions
  1. Now more than ever, IT services is so much in demand. But more than the normal programming skills, there are more specialized skills that are more important.

  2. How about certain programming languages? I think that some of them are more in demand than others.

  3. I think that there is a growth in the demand for cloud-based skills.

  4. I totally agree that IT company’s services are very important. The field is very diverse and probably will continue to become more so. If I was starting a business, I would focus on the SaaS and cloud products so that I have a larger potential audience.

  5. Excellent article!
    However, the development of information technology is a demand, the world being oriented towards technology and automation, so services should be absolutely necessary for customers, where they can get the services they need to develop.

  6. This is a very helpful article for someone getting into the IT space. Often future owners focus on the wrong market demands, they need to focus on what is trending at the moment for future stability and growth.

  7. It’s great to know that cybersecurity is one of the key benefits of having IT support services. I’ve been thinking about opening my own online store but my limited knowledge in operating computer systems and websites is making me second guess when I should launch the business. Perhaps having an IT team backing me up would be very helpful in making sure that my business is secure.

  8. Your list is very helpful. Starting or acquiring IT services is a tremendous way for businesses to reduce costs, and save time from doing tedious repetitive tasks. Instead of doing a job that is not their bread and butter, outsourcing (or offering) these IT services can dramatically make a difference in their lives.

  9. I need it service support projects

  10. Nice topic & Great information to Start up own IT Services .

  11. Very useful information… 🙂

  12. Weblite Technology

    Very useful information…

  13. Thanks for sharing an informative article with us. yes, information technology is a very vast field, and many people running their business successfully in the field of technology many companies hire IT consultants who help them with the use of technology and guide them about which technology is best for the business. Many IT consulting firms are offering their services about the technology business.

  14. Very useful blog.Thank you for sharing.