The ability to listen to your customers more effectively has introduced new challenges and opportunities.
Because of digital technology, your customers can let you know how they feel on your website, social media channel, blog, and other outlets.
Applied Marketing Science (AMS) is holding a training workshop titled, “Listening to the Voice of the Customer” to teach you how to listen and use the information for better engagement.
According to AMS, the course will present the Voice of the Customer (VOC) market research. With this research, attendees will learn how to use the data to accelerate innovation in their markets.
The interactive format of the workshop has practice exercises for building skills through hands-on activities. The company says participants can expect to execute VOC within their organization after the workshop.
The event will take place on April 23-24, 2019 in downtown Boston.
Use discount code SMALLBIZ and you can get a $100 discount.
Register Now
Featured Events, Contests and Awards
Listening to the Voice of the Customer Workshop
April 23, 2019, Boston, Mass.
Join Applied Marketing Science (AMS) for the next open-enrollment session of “Listening to the Voice of the Customer,” our acclaimed training workshop, on April 23-24, 2019 at the Sheraton Boston Hotel located in the heart of downtown Boston. Led by veteran product development and market research experts, Gerry Katz (AMS Vice Chairman), and John Burns (AMS Principal), this course will introduce Voice of the Customer market research and teach you to use it to accelerate innovation in business-to-business markets.
Discount Code
SMALLBIZ ($100 Discount)
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Listening to the Voice of the Customer
October 16, 2019, Chicago, Ill.
Led by veteran product development and market research experts, this course will introduce Voice of the Customer (VOC) market research and teach you to use it to accelerate innovation in business-to-business markets. The workshop uses a lively, interactive format with numerous hands-on activities and practice exercises to build skills and will also expose you to the latest applications of these techniques in areas such as machine learning and journey mapping.
Discount Code
SMALLBIZ ($100 Off)
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I think that listening to your customers is important because you get to discover their user experience. And it is not just about your products but their interaction with your business.