15 Must-haves When Looking for Office Cleaning Services

What to Look for in Office Cleaning Services

Hiring an office cleaning service for your business allows you to keep your space neat and sanitary, while also improving health conditions in your office and potentially even increasing employee productivity. However, not all services are going to have the same impact.

If you want your investment in an office cleaning service to achieve all those benefits, you need to choose the right provider. Here are some of the top things to look for in any of the office cleaning services you hire.

Characteristics of Good Office Cleaning Services

Experience with Commercial Customers

Not just any office cleaning service will do when it comes to your business. A crew may be very qualified to handle residential properties. But that doesn’t mean they have the skills, training, and supplies to work with commercial spaces. Make sure the company you go with has experience dealing with actual businesses before you go any further.

Schedule Flexibility

You need your office cleaning service to work around your team’s schedule. You can’t have them interrupting your operations or getting in the way of customers. So you need a team that can come at the time that you specify, not the other way around.


However, consistency is also important. In all likelihood, you need your cleaning crew to come at least once a week, probably at the same time. You also need them to provide consistently solid service each time.


Budget considerations are always important when hiring any type of service for your business. You want to choose a company that fits within your budget. But you don’t necessarily want to choose an option that’s considerably cheaper than the others, either. Make sure you get a good value for your dollar.

Extensive Services

Your facility likely needs more than just a quick clean every few weeks. You may need window washing, floor buffing or even extensive disinfecting. Before you hire a company, make a list of the services you need, even if it’s only occasionally. Then make sure the company you choose offers all of them.

Customizable Plans

You should also be able to customize your plan to maximize your budget and get the most possible value. For example, you may want to select just a few services for your weekly cleaning, but get your buildings windows washed a few times per year.

Experience in Your Industry

In some industries, a more specialized type of cleaning is required. For example, if you work in the food service industry or medical industry, you may need to hire a company with specialized tools and experience cleaning the equipment you use on a day to day basis.

Set Communication Procedures

How are you going to communicate with your office cleaning service to ask questions or share feedback? If you want to have a successful ongoing relationship with your cleaning service, you need to choose a company that makes communication simple.

Safety Training

Safety is important in every industry — even cleaning. Before hiring a service, make sure that the team has received workplace safety training and can maintain those standards in your facility.

High Employee Standards

You should also ask about the company’s hiring practices. Do they hire their own team or use subcontractors? Do they perform extensive background checks? Their cleaning crews will be in your building on a regular basis. So they need to be trustworthy and reliable around your property and proprietary data.

Low Turnover Rates

It’s also beneficial to have a cleaning crew who understands your specific business and is comfortable working in your facility. So it is in your best interest to hire a company that doesn’t have a high employee turnover rate. This means you’ll have a consistent team working for you again and again.

Licenses and Insurance

Whatever company you choose needs to be licensed to operate in your state or community. They should also have liability insurance to cover any potential issues that may arise while they’re in your facility.

Access to Quality Supplies

The supplies and equipment that a cleaning company uses can make a major impact on their finished work. Ask about the tools they use and how often they’re replaced so you know you’re getting access to the latest and highest quality products.

Green Cleaning Options

It may also be beneficial to choose a company that uses eco-friendly cleaning products. This lowers the amount of potentially harmful chemicals in your building, can help to lessen allergy symptoms among your team and lower your company’s carbon footprint overall.

Positive Customer Reviews

All of these qualities can make an impact on the overall customer experience. To get a feel for how other customers have felt about their experience, read reviews online or ask the company for testimonials. If there are customers willing to share positive thoughts, it’s a good sign for the experience you may have with them as well.

Image: Depositphotos.com


Annie Pilon Annie Pilon is a Senior Staff Writer for Small Business Trends, covering entrepreneur profiles, interviews, feature stories, community news and in-depth, expert-based guides. When she’s not writing she can be found exploring all that her home state of Michigan has to offer.

23 Reactions
  1. Experience is a must. They should give you an idea on how it is to work with them or you’ll be approaching the matter blindly.

  2. I love how you said to find a cleaning company that has liability insurance, as it can protect you if something happens. One of my friends is going into business, so this may help him out. Thanks for pointing out the benefits of hiring a cleaning company for a business.

  3. Great article on office cleaning services. If anyone wants to know about the good office cleaning service then they must follow this article. I read this article and I would say my all doubts have been cleared about office cleaning services. Thank you very much for sharing this article.

  4. I rented a private office a train station away from home so that I have my own room when I have to work away from my actual office at work. Lately it has been quite messy in there and I don’t have time to sort everything out so I guess I would need a cleaning service to do it for me. You made a good point about asking about hiring practices in order to gauge if I could trust the service I’m hiring.

  5. Thanks for the article. During these times cleaning and disinfecting the surfaces that people touch is very important. Many companies choose not to order office cleaning services due to the fact that the cleaning service costs money. If you have customers visiting the office then you should put even more effort in keeping everything clean and sanitized.

  6. From my experience i can say you have mentioned all the points. I would just love to emphasize on the High Employee Standards because that is the major thing contributing to all other points. If a cleaner has been recruited on correct standards good results can be obtained from the person.

  7. Getting a good office cleaning services is not easy. Trust is more important while it comes to cleaning your workplace. Because it provides positive energy that encourages employees. Make sure that you hire the best office cleaning services.

  8. By having office cleaning facilities, you can keep your room clean and healthy and improve the health of the office and increase employee productivity. However, not all services will have the same effect.

  9. I want to start my business soon, but due to the current circumstances, I want to first find a cleaning company that will be constantly disinfecting the area. I like how you recommend making sure that the sanitation and cleaning company I work with doesn’t have a high employee turnover rate to ensure I will have the same team working with us. I will definitely follow your advice so that if I like the company’s service I can make sure I will always have the same people working with me.

  10. It’s interesting that you point out that employing an office cleaning service can enhance the productivity of your business. I want to start a company this year, so I’m considering hiring an office cleaning service. I’m going to search in my area for a good office cleaning service to hire.

  11. I check it & read in details, I am plumber and happy to see this great information!

  12. Thanks for shairing for the useful information

  13. That’s 100% true. People must verify all the above points before book a home cleaning service company.
    Although, The company must have all the facilities that you mentioned to become a successful company in this competitive market.

  14. My boss is looking to hire a cleaning service to clean while we work. I’ll show hm this article in hope of him reading what you said about cleaning crews interrupting operations. We work hard in the office so I wouldn’t want our jobs to suffer from a cleaning crew coming in during our shifts.

  15. Thanks for sharing this blog. Actually, It will helps a lot to get the best office cleaning service.

  16. I appreciate that you listed the characteristics of an office cleaning service. My boss appointed me to find a company here in town for the corporate office. With that said, I shall then follow your tip to check if they use specialized tools and cleaning equipment when doing the job and if they have acquired the right experience to perform on a day to day basis. Hopefully, I can find one that offers customized plans for the needs of the area.

  17. If I had an office, I would make sure to hire a property disinfecting service that will keep the space clean and organized, especially we have this pandemic going on. I agree with you that they must opt for a service that is available whenever they need them. Of course, it is only reasonable to find a service that will fit within their budget just like what you’ve stated here.

  18. Good day! Before your busying an office make sure to disinfect OR complete deep cleaning for each and every corner of the office. I agree with you that they must opt for a service that is available whenever they need them. We have to safe yourself and staffto work more safely. Special in these days.

  19. This is really a helpful tips for me. I will apply this in my office, I hope you write for tips for us. Thanks a lot.

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  22. Thanks for sharing this blog. Actually, It will helps a lot to get the best office cleaning service

  23. This is awesome and very impactful even as a cleaning practitioner. looking forward for more this. Thanks so much