How to Create an Airbnb Welcome Book and Why All Hosts Should Have One


Creating a welcome book to place on the coffee table is one of the best ways to make sure your guests have everything they need while staying with you.

In this blog post, we will discuss how easy it can be and why all hosts should seriously think about making one!

What Is an Airbnb Welcome Book?

An Airbnb welcome book is a detailed guide that hosts prepare to offer guests useful information about their vacation rental and the surrounding area.

This includes things like recommendations for restaurants and attractions, information about house rules and other important details, as well as general tips and tricks for making the most of their stay.

Why Should You Make an Airbnb Welcome Book?

Creating a welcome book for your guests has many benefits and will remind guests of pertinent information to make their stay more comfortable.

The following are five reasons why you should consider making a welcome booking for your Airbnb property.

  • Fosters trust. Offering guests an Airbnb welcome book enhances their comfort and boosts their confidence in choosing to stay with you. This approach helps establish trust and can effectively reduce the likelihood of cancellations or guest dissatisfaction.
  • Gives guests useful information. Have you ever stayed in an Airbnb rental that provided no information about the local area? It can be extremely frustrating and make it difficult to enjoy your stay. Creating a welcome book will ensure your guests always have everything they need at their fingertips.
  • Makes you stand out from the crowd. There are thousands of rental properties listed on Airbnb, so anything you can do to set yours apart and make it more memorable will help your business stand out.
  • It is easy and affordable. Creating a welcome book doesn’t have to be a complicated process. You can easily put together a simple resource using free templates and software, or you can even create one yourself with Microsoft Word or Google.
  • Offers valuable visitor insights. Through the Airbnb welcome book, you can gather important information about your guests, including their phone numbers, email addresses, and personal preferences. This data can be utilized to send tailored marketing messages post-checkout, aiding in the development of relationships with both current and prospective guests.

airbnb welcome book

What Do You Include in an Airbnb Welcome Book?

In order to make your guests feel comfortable and confident, it is important to include helpful how-to instructions for their stay.

Let’s take a look at some elements to include in your welcome book.

Personalized Welcome Page

A page with a personalized and warm welcome is the first thing guests will see when visiting your Airbnb, so make sure to include a personalized message and maybe even a photo of your family.

Table of Contents

A table of contents is a great way to provide guests with an overview of all the topics covered in your welcome book. You can use bullet points to make this easy to read and scan.

Property Information

In this section, you can include details such as check-in and out times, directions to get to your vacation rental, extra fees, amenities available, and other information guests will need to know before they arrive.

House Rules

Rules for staying in your vacation rental should always be included, such as no smoking or pets allowed, quiet hours, etc. Knowing the house rules will insure that your property is cared for and you and your guest both have a pleasant experience.

Local Transportation Information

Guests will appreciate having information about the availability of public transportation, especially if they are traveling with young children or elderly guests. This will save your guest valuable time and energy.

Local Attractions

You can include maps and attractions in your area such as local parks. Post photos of local historical landmarks and parks that guests might enjoy while they are staying with you.

Local Eateries

Most people are not interested in cooking while on vacation. If you have a favorite local eatery, include information about the best restaurants in your neighborhood so they can try something new during their stay.

Things to Do

Give your guests the opportunity to explore different things to do in the area. You can even include local events, tours, or recreational activities that might be of interest to guests while they are staying in your vacation home.

Electronics and Appliance Instructions

How-to instructions for electronics and appliances such as TVs, Wi-Fi, ovens, and laundry machines can go a long way in making your guests feel comfortable.

Including this information can help them get familiar and comfortable with using your devices for their benefit.

Frequently Asked Questions

Finally, it is crucial to include a section that addresses the most frequently asked questions by guests. This will enable your guests to quickly and easily find the information they need, while also minimizing the time you spend responding to common inquiries.

How to Create an Airbnb Welcome Book

Airbnb hosts have various options for creating an Airbnb welcome book, depending on their preferences and the tools they have at their disposal.

Some hosts choose to create a welcome book as a physical document, while others may opt for an online guide or simply provide their guests with access to information via email.

Writing Airbnb Welcome Book Content

When writing Airbnb welcome book content, it is important to include helpful instructions and information for guests. In this section, we will explore some of the most important elements to include in your welcome book.

Designing an Airbnb Welcome Book

Designing an Airbnb Welcome Book can be a great way to make sure your guests have a pleasant experience. When choosing a style for your welcome book, you should consider factors such as the layout, font style and size, colors, and other visual elements.

Choosing an Airbnb Welcome Book Template

If you are looking for a simple and convenient way to create your Airbnb welcome book, a template can be a great option. There are many different templates available online, and many are free or low-cost.

Top Airbnb Welcome Book Templates

There are several excellent Airbnb welcome book templates available online. Below are five examples that can help your vacation rental’s welcome book stand out.

Airbnb Welcome Book Template by Normandie Studios

Normandie Studios provides an elegant 55-page welcome book template that can be customized for any vacation home rental. It has space for all the important information guests will need to have the best experience possible.

You can leave a copy of the welcome book on the coffee table or send it digitally for your guest to review at their convenience.

Editable Airbnb Welcome Guide by PittaFinePrint

If you have a free account with Canva and enjoy using it, this template is perfect for you. The pages are completely customizable, allowing you to add your own unique touches.

It is available to purchase digitally to post on your website or in a beautiful book. This Airbnb guidebook is sure to impress guests and provide a stress-free stay that will earn you positive reviews.

Airbnb Host Bundle by WhiteGullDigital

In case of designing isn’t your cup of tea, this template by WhiteGullDigital will help you create the perfect welcome guide with your own personal touch for all of your guests.

It is fully editable with space for all the essential information including check-in information, the best coffee shops, and popular restaurants to make your guests feel right at home. This template is low-cost and only available in a digital file.

Airbnb House manual by CreativeJamCo

CreativeJamCo’s template features an exquisite design with 20 editable pages for everything your guests will need for an unforgettable experience.

If you use this template you will receive a digital copy for you to customize and edit at your convenience. This option is amazing and will allow you to send a link you your guests that they can access at all times via their mobile devices creating a seamless guest experience.

House Host Manual Guidebook Template by ShopRShop

If you would like to get your creative juices flowing the House Host Manual Guidebook is for you. Everything about this book is customizable.

This Airbnb welcome book template is digital and easy to use. Just add all the information your guest will need from check-in to check-out, add eye-catching photos, download, save, and share. Guests will be blown away by your professionalism and are sure to leave spectacular reviews.

How Do You Make an Airbnb Guest Feel Welcome?

To provide the best guest experience, it is important to go above and beyond to make your guests feel welcome. This can include things like greeting them when they arrive, offering recommendations for things to do and places to eat, and providing helpful information about the local area.

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Joshua Sophy Joshua Sophy is the Editor for Small Business Trends and has been a member of the team for 16 years. A professional journalist with 20 years of experience in traditional media and online media, he attended Waynesburg University and is a member of the Society of Professional Journalists. He has held roles of reporter, editor and publisher, having founded his own local newspaper, the Pottsville Free Press.