This book shows how NOT to let your customers go away -- and how to attract more through great customer service. Practical tips, techniques to follow.
Anita Campbell - CEO
I’m Anita Campbell. I am the Founder, CEO and Publisher of Small Business Trends. I founded this site back in 2003.
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Cause related marketing is exploding in popularity. Attribute it to the rise of the belief-driven consumer. In this piece we cover the basics of how to do a cause marketing campaign and how to make the most of it.Jan 3, 2020 105 Shares
PR is defined as communicating to inform and persuade. See the differences: public relations vs. marketing, advertising and social media.Jan 2, 2020 120 Shares
Truckers were left stranded recently with two trucking companies closing without warning. Everyone has a theory of the cause, but one industry insider opines, "it's mismanagement, inside theft and embezzlement" often behind such business failures.Dec 23, 2019 26 Shares
Take this quiz to test your knowledge about 10 major labor laws -- and see if your small business is in compliance.Dec 19, 2019 45 Shares
If you are looking for a SIP trunk provider in 2020, here are the top companies.Dec 4, 2019 54 Shares
Small businesses expect a good 2019 holiday seasonNov 18, 2019 40 Shares
Get prepared for Small Business Saturday. Take this quiz to see what you know about its history, how it got started and why it struck a chord with the public.Nov 7, 2019 33 Shares
Maynard says focus is key to achieving your goals.Nov 5, 2019 45 Shares
Learn practical tips and tricks for how to break through a sales plateau and increase revenue in a small business. With examples!Oct 24, 2019 79 Shares
Have you ever wanted to pick the brain of a billionaire? That can be hard to arrange. The next best thing is to get Tom Golisano's new book, Built Not Born. It's packed with pragmatic advice for entrepreneurs -- all from a self-made billionaire.Oct 20, 2019 58 Shares
Do you have an entrepreneur personality? The right style? A startup attitude? Take this entrepreneur personality quiz to see whether starting a business is right for you.Oct 17, 2019 82 Shares