Ignore Your Customers (And They’ll Go Away): A Customer Service Playbook
This book shows how NOT to let your customers go away -- and how to attract more through great customer service. Practical tips, techniques to follow.
Anita Campbell - CEO
Cause Marketing: Definition, Examples and How To Do
Cause related marketing is exploding in popularity. Attribute it to the rise of the belief-driven consumer. In this piece we cover the basics of how to do a cause marketing campaign and how to make the most of it.
What is Public Relations?
PR is defined as communicating to inform and persuade. See the differences: public relations vs. marketing, advertising and social media.
Trucking Companies Abruptly Close, Mismanagement Claimed
Truckers were left stranded recently with two trucking companies closing without warning. Everyone has a theory of the cause, but one industry insider opines, "it's mismanagement, inside theft and embezzlement" often behind such business failures.
Quiz: Do These 10 Labor Laws Apply to Your Small Business?
Take this quiz to test your knowledge about 10 major labor laws -- and see if your small business is in compliance.
Top SIP Trunk Providers of 2020
If you are looking for a SIP trunk provider in 2020, here are the top companies.
2019 Holiday Sales Outlook is Bright
Small businesses expect a good 2019 holiday season
Small Business Saturday Quiz: Test Your Knowledge
Get prepared for Small Business Saturday. Take this quiz to see what you know about its history, how it got started and why it struck a chord with the public.
Where the Attention Goes, The Energy Flows
Maynard says focus is key to achieving your goals.
How Do I Break Through a Sales Plateau?
Learn practical tips and tricks for how to break through a sales plateau and increase revenue in a small business. With examples!
Built Not Born: Reading it is Like Picking a Billionaire’s Brain
Have you ever wanted to pick the brain of a billionaire? That can be hard to arrange. The next best thing is to get Tom Golisano's new book, Built Not Born. It's packed with pragmatic advice for entrepreneurs -- all from a self-made billionaire.
Entrepreneur Quiz: Is Starting a Business Right for You?
Do you have an entrepreneur personality? The right style? A startup attitude? Take this entrepreneur personality quiz to see whether starting a business is right for you.
