Brent Leary, Author at Small Business Trends

Small Business Trends

Brent Leary

Brent Leary is the host of the Small Business Trends One-on-One interview series, a weekly series featuring key voices in companies large and small. He is also a Partner at CRM Essentials and organizer of the Social Business Atlanta conference.

Brent serves on the advisory board of The University of Toronto CRM Center of Excellence, writes the Social CRM column for Inc.com’s technology site, and blogs at Brent’s Social CRM Blog.

Insights on Running a Subscription Based Business

Rohan Gilkes of Wet Shave Club: Successful Subscription Businesses are Data-driven

Two experts share their experiences in running a subscription based business. Together, they provide some insights into what to do, and what to avoid.

Jul 21, 2017 187 Shares

What Differentiates Entrepreneur Millennials from Previous Generations?

Tee Rowe of America’s SBDC: Women Entrepreneurs More Risk Averse than Men, but More Focused on Planning

How do how millennial entrepreneurs differ from entrepreneurs of previous generations. Here's a look at what sets entrepreneur millennials apart.

Jul 14, 2017 224 Shares

Austin Rohr of FinancialForce: Professional Services Automation with CRM a Winning Combo in New Services Economy

Austin Rohr of FinancialForce: PSA with CRM a Winning Combo in New Services Economy

One of the ways to deliver consistently good experiences throughout sales/service processes is combine CRM with professional services automation.

Jul 7, 2017 161 Shares

Benedict of Oracle Team USA: How to Use Sensors, Data, Drones, and Video to Create Realtime Data Driven Strategies for the America’s Cup

Benedict of Oracle Team USA: How Sensors, Data, Drones and Video Shape the Chase for the America’s Cup

Brent Leary ventures to Bermuda for the America's Cup yacht race and learns how data driven strategies are changing the sport.

Jun 30, 2017 183 Shares

Art Papas of Bullhorn: 65 Percent of Millennials Would Rather Talk to Chatbots than Humans — So Why Not Let Them?

Art Papas of Bullhorn shares why AI for CRM and voice assistants like Amazon’s Alexa will play a major role in CRM in the not-too-distant future.

Jun 23, 2017 559 Shares

Jason Dorsey of GenHQ.com: 61 Percent of Millennials View Entrepreneurship as More Stable than Employment

What is driving millennials into entrepreneurship? We speak with Jason Dorsey, co-founder of the Center for Generational Kinetics, about the latest survey.

Jun 16, 2017 267 Shares

Katherine Kostereva of bpm’online: 80 Percent of Businesses Don’t Automate Processes, But AI Will Change That

Discover how artificial intelligence will will impact business process automation trends and be a driver for more companies to automate important processes.

Jun 9, 2017 301 Shares

Cynthia Hester of Salesforce: Sharing Your Trailblazing Story Could Earn You a Free Trip to Dreamforce 2017

Cynthia Hester discusses the new Salesforce 2017 Customer Trailblazer Awards, the winners of which will earn a free trip to Dreamforce as well as free PR.

Jun 2, 2017 504 Shares

John Oechsle of Swiftpage: How Act! Transformed After 30 Years to Help Serve SMBs For 30 More

John Oechsle, CEO of Swiftpage, shares how moving to a software subscription model increased annual recurring revenue by 131% over the past year.

May 26, 2017 257 Shares

Ronan Galvin of Kickstagram: Marketing Automation Led to 282 Percent Increase in Revenue in 8 Months

The founders of the company sit down with Small Business Trends Brent Leary to discuss Kickstagrams' marketing automation success story.

May 19, 2017 212 Shares

Pam Dierks of Dierks Farms: Marketing Automation Allowed Sons to Continue 137 Year Old Family Tradition

Dierks Farms' marketing automation success story shows how automation has transformed the farming industry, even beyond the barn and fields.

May 12, 2017 197 Shares

Bob Jenkins of Leadpages: Most Small Businesses Still Don’t Believe They Need Landing Pages

Bob Jenkins from Leadpages talks about why landing pages are important if you want to start the conversation with potential customers.

Apr 28, 2017 405 Shares

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