Brent Leary sits down with Ben Lazarov of Zenefits to talk about human capital management at the recent Salesforce Basecamp event in Atlanta.
Brent Leary is the host of the Small Business Trends One-on-One interview series, a weekly series featuring key voices in companies large and small. He is also a Partner at CRM Essentials and organizer of the Social Business Atlanta conference.
Brent serves on the advisory board of The University of Toronto CRM Center of Excellence, writes the Social CRM column for Inc.com’s technology site, and blogs at Brent’s Social CRM Blog.
Michelle Huff of Act-On: Adaptive Journeys Leverage Machine Learning to Scale Personalization for Customers
Michelle Huff of Act-On discusses machine learning and automation and how small businesses can use them to create adaptive journeys for their customers.Mar 17, 2017 228 Shares
Jim Allen describes how his company is turning the many ecommerce sales happening into data for small businesses.Mar 10, 2017 200 Shares
Small Business Trends' Brent Leary recorded his Microsoft Surface Studio unboxing and shows how to get it up and running from his home office.Feb 10, 2017 155 Shares
Zoher Karu of eBay: Atlanta Falcons are Beating the New England Patriots in Super Bowl Merchandise Sales
eBay sellers can't miss this interview discussing the current trends in the Super Bowl 51 merchandise sales report from eBay.Feb 3, 2017 172 Shares
Sridhar Vembu of Zoho: Call From a $10 Customer Is as Important to Me as One From a Million-Dollar One
Zoho CEO and cofounder Sridhar Vembu says it’s as important as ever to stay true to your business mission. Check out the entire interview here.Jan 27, 2017 214 Shares
Sam Mallikarjunan of HubSpot: 60 Percent of Marketers Still Don’t Measure Their Marketing in Any Way
Sam Mallikarjunan of HubSpot discusses how most marketing pros fail to measure marketing efforts despite the presence of simple and inexpensive tools.Jan 13, 2017 506 Shares
Darnell Holloway of Yelp: Bad Review 33 Percent More Likely to Be Upgraded with a Quick Personalized Response
Do you know how to respond to a bad review on Yelp? Darnell Holloway, Yelp's Director of Business Outreach says that a quick and personal response is best.Dec 30, 2016 257 Shares
Jamie Domenici of Salesforce: SMBs Can’t Rely on Excel and Email Forever to Manage Customer Relationships
Salesforce's Jamie Domenici says that CRM adoption by small businesses will rise as owners break away from older ways to manage their growing client lists.Dec 23, 2016 219 Shares
Tony Rodoni of Salesforce: Working with SMBs, Innovators and Early Adopters of Almost Every Type of Tech
Tony Rodoni of Salesforce discusses small business technology adoption and the help small businesses provide in developing new technology.Dec 16, 2016 364 Shares
Kevin Gibbon of Shyp: Small Online Sellers Should Focus on Customer Experience to Compete with Amazon
Kevin Gibbon of Shyp discusses how to compete with Amazon by focusing on delivering unique customer experiences along with their holiday packages.Dec 9, 2016 154 Shares
On Black Friday we held a conversation with three ecommerce experts discussing how retailers can sell more during the holiday season.Dec 2, 2016 205 Shares