Ginger Conlon of The Drum: What is the Most Significant Moment in the 25 Year History of Digital Marketing?
As he looks at the future of customer experience, Brent Leary discusses the past history of digital marketing as well with Ginger Conlon.
Brent Leary is the host of the Small Business Trends One-on-One interview series, a weekly series featuring key voices in companies large and small. He is co-founder of CRM Essentials LLC, an Atlanta-based CRM advisory firm covering tools and strategies for improving business relationships. Brent is a CRM industry analyst, advisor, author, speaker and award-winning blogger. He is also the chair of CRM Evolution, CRM Magazine’s annual industry event.
As he looks at the future of customer experience, Brent Leary discusses the past history of digital marketing as well with Ginger Conlon.Mar 22, 2019 122 Shares
Salesforce is marking the 20th anniversary of its founding today.Mar 8, 2019 60 Shares
Brent Leary chats with Bob Phibbs of Retail Doctor to talk customer experience and how you're probably not living up to their expectations.Feb 1, 2019 85 Shares
Zoho University is giving an opportunity in high-tech industries for high school grads who don't go to college.Jan 25, 2019 179 Shares
The Mannings' business was a mission to find a cure from the start.Jan 18, 2019 110 Shares
How can small businesses prepare for the rise in voice technology?Jan 11, 2019 100 Shares
These are two things your business shouldn't ignore this year.Jan 9, 2019 217 Shares
Do you blame Facebook or Amazon?Jan 4, 2019 86 Shares
Brent Leary sits down with Grant Hill and Nzinga Shaw of the NBA Atlanta Hawks to talk diversity in organizations.Dec 14, 2018 120 Shares
Why do online e-tailers want to venture in the physical retail world? Find out on the latest This Week in Small Business.Dec 7, 2018 110 Shares
Brent Leary and Paul Greenberg discuss how true business transformation goes beyond innovative uses of technology in today's business environment.Nov 16, 2018 17 Shares
Chris Connolly, VP of Product Marketing for Genesys, joins Brent Leary to talk about how customers prefer human customer service in the end.Nov 9, 2018 20 Shares