Rich Rao of Meta – Messaging Growing Even More Important to SMBs for Building Relationships With Customers
With more digital platforms, Rich Rao of Meta says messaging growing even more important to SMBs for building relationships with customers.
Brent Leary
Joe Pine of The Experience Economy – If you Didn’t Create a Memory, it Wasn’t an Economically Distinctive Experience
Joe Pine of The Experience Economy says companies need to create a memory in order to have an economically distinctive experience.
Girish Mathrubootham of Freshworks: We didn’t go public for money, we went to be first SaaS IPO from India
Girish Mathrubootham of Freshworks says we didn't go public for the money, we went to be the first SaaS IPO from India in this week's interview.
Kieran Flanagan of HubSpot – Inspirational Storytelling Key to Marketing Today, Most SaaS Companies aren’t Good at it
Kieran Flanagan of Hubspot says most tech/SaaS companies are good on the educational side, but short on the inspirational side.
Jeremy Epstein of RDX Works – Imagine $400 Trillion in Value All Transacting on a Decentralized Platform
Jeremy Epstein of RDX Works talks NFTs, crypto, Defi, decentralized platforms, and $400 trillion in transactions in this week's interview.
Jeff Gomez of Starlight Runner Entertainment: Your Customer’s Money isn’t all you Need From Them to Tell Your Story
Jeff Gomez of Starlight Runner Entertainment says your customer's money isn't all you need from them to tell your story.
Aaron Levie of Box: Distributed Computing Will Have Huge Impact on how Companies Operate, What Future of Work Looks like
In this week's interview, Aaron Levie of Box talks about the impact of distributed computing and the future of work with Brent.
Sabrina Atienza of Pega – Voice AI helps customer service agents become knowledge workers and brand ambassadors
Sabrina Atienza of Pega discusses the benefits of using voice AI in customer service.
Are Amazon Prime Price Increases Justified ? Is TikTok a Threat to Amazon’s Dominance?
Brent Leary and John Lawson discuss the recent Amazon decision to increase the fee for its Prime service and whether TikTok is a threat to Amazon's success..
David Raab of The CDP Institute – Customer Data Being Everywhere is a Problem CDPs are Built to Solve
Dr. David Raab tells Brent Leary how CDPs are built to solve small business data problems.
Michael Maoz of Salesforce: On the Long Road to Metaverse, Crypto and NFTs Just the Latest Steps
Michael Maoz from Salesforce discusses the long road to the Metaverse and says Bitcoin, other cryptos, and NFTs are just the latest stops.