Mark O'Neill - Staff Writer

Mark O'Neill

Mark O’Neill is a staff writer for Small Business Trends, covering software and social media. He is a freelance journalist and is also a contributing writer to, PC World, NowSourcing, and eCommerceBytes (formerly Auctionbytes).

He has also done writing for GeeksAreSexy, Search Engine News, and Google Tutor, amongst others. For 6 years (2007-2013), he was the Managing Editor of

Mark also has experience with business consulting for eCommerce companies with links to eBay, including Nabit, which has made a desktop bidding application. He translated their software into German and wrote their user manual. He also has past experience with BBC television, BBC radio, Scottish Youth Radio and Scottish newspapers.

Originally from Scotland, with job experiences as diverse as debt collection clerk, Dutch bulb packer, government civil servant and English language tutor, he now lives in Würzburg, Germany, with his wife Monika, and his crazy dog, Schlumpf.

Your customers are calling.
Is your business phone ready?

Get the Small Business Guide

85% of customers whose calls go unanswered won’t call back. Learn how to manage all of your calls – especially during peak periods.

Download Now

No, Thank You