How to Turn a ‘No’ Into a ‘Yes’
You can turn that no into a yes from your customers.
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Customer Service Phrases: 9 You Should Never Use and 12 You Should
Say the wrong thing to a customer and you may never see them again.
Wondering About Customer Satisfaction? Use Some of the Survey Questions Here to Learn More
Know for sure if your customers are happy with these 60 plus questions.
What is a Business Continuity Plan and How can It Help Your Business?
Get your business continuity plan up and running before a disaster.
Business Phone Lines: How Many Do You Need and What Do they Cost?
Here is how to figure out how many business phone lines you need.
Apply These 10 Customer Service Strategies from Top Brands
Learn from these companies to improve your brand loyalty.
How to Set Up an IT Team for Your Small Business
Have your IT team ready when you first start your business.
Thinking about a Customer Review Strategy? Here are 9 Ways to Make the Most of One
Customer reviews impact your business. Take a look at some new strategies for 2019.
Secrets Your Mentors Never Told You About Why Your Small Business Should Sponsor Events
You don't have to be a big company to sponsor an event, consider these 15 reasons for doing so.
Top 6 Channels to Consider When Spending your Marketing Budget
Wondering how to spend your marketing dollars most efficiently? Focus on these top 6 marketing budget line items to start.
What is Customer Centric Culture and How Can Having One Help Your Business
What does it mean to be customer-centric? It's a culture that positions customer satisfaction at the top of every agenda and process. Here's how.
What is Hosted PBX and How Can it Help Your Business?
Here's an explanation of what a hosted PBX service is so you can discover if this optionis ideal for your growing business needs.
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