Connect Looks at How Businesses Large and Small Manage Customer Experience
The book Connect tackles the task of creating customer experiences by exploring how customer experience can be best managed.
The book Connect tackles the task of creating customer experiences by exploring how customer experience can be best managed.
Apr 28, 2018What should an operation that is customer-centric look like to be effective? One book that strives to answer that question is Transform.
Apr 21, 2018Author Jeffrey Hayzlett explores the tough times between a grand opening and a milestone and how to get from one to the other.
Apr 14, 2018If you're looking for a "Sales Bible," then the aptly named "Jeffrey Gitomer’s Sales Bible: The Ultimate Sales Resource" is going to be a must-read.
Dec 20, 2015Small businesses that are going through chaotic times -- or those that expect them -- should give this offering from author Gino Wickman a read to help get a grip.
Oct 3, 2015The Internet of Things (IoT) is changing everyday life, well, every day. And advancements in IoT technology could end up being part of your small business's focus in the near future.
Sep 13, 2015The Internet of Things is creating its own spinoff industries and the The Other Machine Company is example of just that. It's a micro-manufacturing company that's changing the face of the manufacturing industry.
Aug 4, 2015