Connect Looks at How Businesses Large and Small Manage Customer Experience
The book Connect tackles the task of creating customer experiences by exploring how customer experience can be best managed.
Pierre DeBois - Associate Book Editor
‘Transform’ Shows How to Use Digital Technology to Boost Customer Experience
What should an operation that is customer-centric look like to be effective? One book that strives to answer that question is Transform.
To Grow Your Business, You Must Think Big, Act Bigger
Author Jeffrey Hayzlett explores the tough times between a grand opening and a milestone and how to get from one to the other.
This “Sales Bible” Will Guide Your Business to Sales Mastery
If you're looking for a "Sales Bible," then the aptly named "Jeffrey Gitomer’s Sales Bible: The Ultimate Sales Resource" is going to be a must-read.
Need to Get Your Business Going? Then You Need to Get “Traction”
Small businesses that are going through chaotic times -- or those that expect them -- should give this offering from author Gino Wickman a read to help get a grip.
Ways Your Small Business Can Capitalize on the Internet of Things
The Internet of Things (IoT) is changing everyday life, well, every day. And advancements in IoT technology could end up being part of your small business's focus in the near future.
The OtherMill Puts Manufacturing, IOT in the Hands of Small Biz Owners
The Internet of Things is creating its own spinoff industries and the The Other Machine Company is example of just that. It's a micro-manufacturing company that's changing the face of the manufacturing industry.
