As small businesses become increasingly reliant on technology to manage their customer relations, there are a few critical areas that need to be addressed in order to maintain and improve customer experience and avoid software disintegration.
With the right systems in place and in budget, small businesses can optimize their accounts payable systems so that they can paid accurately and quicker. In the long run, a streamlined invoicing system will help small businesses grow in a wavering market.
Human interaction is still key in creating a positive customer experience. However, many business leaders have grappled with the challenge of humanizing customer experience with new technologies. Here are three simple ways to do so.
Making these significant changes allows for business owners to survive unpredictable business futures. Avoid settling back into old ways.
With news of companies including Microsoft and Google announcing their plans to return to the office, some businesses are putting a swift end to remote work. Business owners are faced with the decision of whether to continue remote work, return to the office full time, or implement a hybrid work model.
One of the downsides of your team working remotely is the vulnerability of your company's private data.
The COVID-19 pandemic has made data vulnerable to misuse as it's distracted from data security and privacy protocols. Protect your business and yourself.
For businesses that cannot survive remotely, safety and security measures must be in place before allowing a return to work. Here's some considerations.
