Steve King


Steve King

Steve King is a Research Affiliate at the Institute for the Future. Steve is also the project leader for the Intuit – IFTF Future of Small Business project and has over 25 years of industry and consulting experience including having lived and worked abroad. Steve is senior fellow at the Society for New Communications Research. Steve’s blog is SmallBizLabs.com.

Listen to Steve’s interview “What Small Business Owners Want” on Small Business Trends Radio, where he discusses changing trends in the small business market.

Follow his published articles on the OPEN Forum.





Your customers are calling.
Is your business phone ready?

Get the Small Business Guide





85% of customers whose calls go unanswered won’t call back. Learn how to manage all of your calls – especially during peak periods.



Download Now


No, Thank You