The 2023 State of Customer Operations for U.S. Small Businesses survey was completed with data from?1,500 US-based small businesses and demonstrates that companies are inconsistent in their CRM considerations.
Artificial Intelligence (AI) within office apps is still a relatively new concept. So here's more on how the technology can help small businesses today and what those businesses need to know about the future of AI within office software.
Customer support directly impacts loyalty, revenue churn, and customer lifetime value.?Here are five things to keep in mind when you scale customer support.
When it comes to email marketing, is?double opt in?a risk? Not really! It?s actually a great, long-term way of building a healthy mailing list.
Ever since the outbreak, the number of Covid 19 scams have increased as scammers prey on a fearful global community. Learn how to safe safe.
The Zoho People and Zoho Vault integration creates strong passwords. This goes a long way toward protecting your online accounts and user identity.
3 out of 5 children have access to the internet, and they spend over 45 hours per week online. That's why teaching kids about cybersecurity is so important.
Custom design, manufacturing, retail, and wholesale greeting card business, Violet Press, centralizes business with Zoho One for a comprehensive view of everything from inventory and production to clicks and commissions, allowing owner Violet Warner to focus on growth and doing what she loves. Check out Violet Press.
Residential and commercial solar power solution company, Pedleys Solar, automates business processes with Zoho One for a complete view of their sales process. Here's how they did it.