Automakers’ “Right-to-Repair” Agreement Met With Skepticism


The “right-to-repair” debate has been a contentious issue for years amongst automakers, parts manufacturers, repair shops, and car owners. Central to this debate is the question of who owns the vast data generated by modern vehicles.

Recent developments saw the auto industry announce a breakthrough: major trade groups representing automakers and repair shops relayed to Congress that they had reached a “memorandum of understanding” on the right-to-repair issue. This agreement signifies automakers’ commitment to providing independent repair shops with the tools and data they need, akin to what’s accessible to their own dealership networks. The letter to Congress boldly declared, “Competition is alive and well in the auto repair industry.”

However, not all are convinced of the genuineness or efficacy of this agreement. Advocates for the right-to-repair movement argue that the agreement doesn’t truly grant car owners complete control over their vehicles’ data streams. The current sensors in modern cars log extensive data ranging from speed, location, and performance metrics. Critics fear this new arrangement allows major automakers to marginalize smaller, independent repair shops and hobbyists.

A significant concern centers around the absence of clear enforcement mechanisms to ensure automakers uphold their end of the deal. Paul Roberts, founder of, voiced skepticism about the deal’s potential impact, noting, “In terms of how automakers behave… I don’t think this will change anything.”

Furthermore, the Auto Care Association, the U.S.’s primary trade group for independent repair shops, was noticeably absent from the agreement. Corey Bartlett, the group’s chair, highlighted unaddressed barriers for consumers with tech-laden cars.

The dilemma is even more pronounced for rural repair shops and smaller businesses. Modern car repairs require expensive tools, subscriptions, and training. As vehicular tech continues rapidly advancing, these repair shops are apprehensive about diminishing access to necessary resources.

Reflecting on the traditional ethos of the car culture and industry, it’s worth noting that most certified collision repair shops, as cited by the Alliance for Automotive Innovation, aren’t dealer-owned. While some repair shops claim no difficulty accessing repair data, others voice concerns about the industry’s trajectory.

Dwayne Myers, co-owner of Dynamic Automotive, fears that without a broad industry transformation, automakers may restrict repair information or push car owners towards their own networks, enhancing their profits. Myers advocates for clear car owner control over vehicular data, empowering them in the repair process.

Recent political developments have put the right-to-repair issue in the spotlight. Congress is set to have hearings on the topic, building upon momentum from a Massachusetts law granting car owners greater data control. However, this state law has faced challenges from legal entities and governmental departments.

While the auto industry’s recent agreement on the right-to-repair hearing appears promising, small business owners, particularly those running independent repair shops, remain cautious. They emphasize the need for clear data access rights, ensuring they can continue serving their customers effectively in an increasingly tech-centric vehicular landscape.

Image: Envato Elements

Joshua Sophy Joshua Sophy is the Editor for Small Business Trends and has been a member of the team for 16 years. A professional journalist with 20 years of experience in traditional media and online media, he attended Waynesburg University and is a member of the Society of Professional Journalists. He has held roles of reporter, editor and publisher, having founded his own local newspaper, the Pottsville Free Press.