These customer service experience books are geared to small business owners looking to differentiate their company through service.
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Experience My Brand provides leaders and managers with an improved method for tying customer service efforts to business goals.Nov 12, 2017 187 Shares
Fearless Leadership provides strategies, and an assessment tool, for any leader to refine and sharpen the relationships on their teams.Nov 11, 2017 217 Shares
Author Mark Schaefer uses KNOWN to offer advice to entrepreneurs on building a personal brand that has influence and is easier to maintain than fame.Nov 5, 2017 309 Shares
Believe that you're too busy to be mentored, or to be a mentor to someone else? One Minute Mentoring shows you how to get the benefits despite limited time.Nov 4, 2017 439 Shares
In From Breakdown to Breakthrough, author Michael Papanek takes an unique look at conflict resolution in the workplace and your role in the process.Oct 29, 2017 180 Shares
When you don't understand what strategy really means, you don't know how to "do" strategy. Making Big Decisions Better shows how to correct this problem.Oct 28, 2017 159 Shares
In Hack the Entrepreneur, business-building expert Jon Nastor shares advice on crafting a business that fits around the lifestyle you desire.Oct 22, 2017 217 Shares
Many small business owners assume that branding is a once-in-a-lifetime process. As Krai Kleeman, author of A Winning Brand, demonstrates, It’s not.Oct 21, 2017 211 Shares
If you are ever in need of some entrepreneurial inspiration, take a peek at one (or more) of the inspirational business biographies on this list.Oct 15, 2017 340 Shares
The Mathematical Corporation discusses how modern technology can be leveraged in the present for a competitive advantage.Oct 15, 2017 250 Shares
Beached Whale is best suited for the business leader who is starting to feel overwhelmed by innovation while swimming in the digital sea.Oct 14, 2017 193 Shares