Raju Vegesna of Zoho: Transforming from a Tech Company into an Ad Company Puts Strain on Hard-earned Customer Trust
Cynthia Hester of Google Cloud and Kalina Bryant of Asana: Customer Advocacy is more important to Customer Experience than Ever Before
Alan Trefler of Pega: First Customers in 1984 Still with Us Today Thanks to Lessons Learned Working in the Family Business
Silicon Valley Investor Keith Teare: Attention, as a price, depends on how valuable you are to the people wanting it
Dharmesh Shah of HubSpot: I Promised My Wife I Wasn’t Doing Another Startup After Selling My First One, Then I Met Brian
Vala Afshar of Salesforce: My Job as Chief Digital Evangelist is all about Listening, Learning, Sharing and Storytelling
