Interviews
The One-on-One interview series, with host Brent Leary, lets you hear from key voices in companies large and small. Subscribe on iTunes or you can subscribe on Stitcher.
Be sure to check out 41 Thought Leaders. This visual presentation contains quotes distilled from the interviews, from leaders such as Gail Goodman (CEO of Constant Contact), Terry Jones (Founder of Travelocity), Sandy Carter (VP of Social Business, IBM), Cindy Bates (VP of SMB, MIcrosoft), and Jon Ferrara (Founder of Nimble).
Tyler Lessard of Vidyard: 73 percent of B2B Videos are Less Than 2 Minutes Long; Only 13 percent Viewed on Mobile Devices
Most videos are less than two minutes long, and only 13% are being viewed on mobile devices.
Merijn te Booij of Genesys: AI Will Not Only Allow for More Human Empathy, It Will Create It
Merijn te Booij tells Brent Leary in this week's conversation that AI will actually create more human empathy.
CX Expert Adrian Swinscoe: Here’s What Punk Rock Can Teach Us About Customer Experience
CX thought leader Adrian Swinscoe joins Brent Leary to discuss punk rock customer experience.
John Lawson of Watching Amazon: Amazon is not the Third Superpower in the Tariff War Between the US and China
Does the largest ecommerce company in the US have a role in the tariff scuffle between the US and China?
Michael Wu of PROS – AI Mimics Humans, Automates Decision Making, Can Learn and Improve, But Won’t Take Your Place
In a conversation with Brent Leary, Michael Wu says that AI means to mimic us but not replace us.
Master the Art of Managing Your Millennial Employees with These Simple Insights
Keep up with millenials with this interview.
Joe Galvin of Vistage: SMBs Satisfied with Digital Transition Miss Out on Potential Big Payoff from Digital Transformation
Brent Leary chats with Joe Galvin, of Vistage, about digital transition.
Brooks Robinson of Springbot: Selling on Amazon Not as Important for Some Retailers as Having Their Own Branded Site
Brooks Robinson of Springbot tells Brent Leary in this week's interview why selling on Amazon isn't as important for some brands.
Jason Woolsey of Adobe Commerce Cloud: Making Mobile Shopping More Seamless is a $9 Billion Opportunity
Adobe's Jason Woosley discusses advancements in mobile shopping with Brent Leary.
Colin Morris of Adobe: Voice’s Impact on the Customer Journey Is Bigger Than People Think
Brent Leary chats with Colin Morris of Adobe on voice technology and how customers are using it to engage with companies.
