Brian Solis of Altimeter Group: The Irony of Needing Machines to Be More Human at Scale
Brent Leary chats with Brian Solis about the need for machines to be more human in order to provide personalization at scale.
Interviews
The One-on-One interview series, with host Brent Leary, lets you hear from key voices in companies large and small. Subscribe on iTunes or you can subscribe on Stitcher.
Be sure to check out 41 Thought Leaders. This visual presentation contains quotes distilled from the interviews, from leaders such as Gail Goodman (CEO of Constant Contact), Terry Jones (Founder of Travelocity), Sandy Carter (VP of Social Business, IBM), Cindy Bates (VP of SMB, MIcrosoft), and Jon Ferrara (Founder of Nimble).
Jon Lee of ProsperWorks: Automating CRM Data Entry Improves Impact of AI and Provides Better Insights
Brent Leary chats with Jon Lee of ProsperWorks about "dirty" data and how increasing your CRM's data quality improves AI and analytics.
Stefan Pretty of Subbly: Machine Learning is Becoming More Critical in Consumer Relationships with Subscription Businesses
Brent Leary sits down with Stefan Pretty of Subbly to talk about the impact of AI and machine learning in subscription businesses
Autumn Braswell of iQor: More Than a Third of US Adults Experience Issues Getting Connected Devices Working
Autumn Braswell of iQor chats with Brent Leary about the finding that many folks have issues getting connected devices working as well as how to resolve their problems.
Joe Galvin of Vistage: Leadership is the Art of Execution
Brent Leary chats with Joe Galvin, the chief research officer at Vistage, to discuss the role of execution leadership in order to get things done.
Larry Augustin of SugarCRM: AI’s Hype Cycle Ahead of the Technology, Blockchain is Ready Now
Larry Augustin chats with Brent Leary about emerging CRM technology trends and how they'll impact customer engagement over the next few years.
Mike Fauscette of G2 Crowd: Amazon Reviews Changed Consumer Buying, Software Reviews Doing Same for SMBs
Mike Fauscette, G2 Crowd’s Chief Research Officers, discusses how the impact of software review sites is changing the buying process for small businesses.
Billy Mann Discusses Video Humor as a Tool for Marketing
Small Business Trends reached out to professional entertainer and social media personality Billy Mann to discuss using humor in social media marketing.
Leah McGowen-Hare of Salesforce: It’s Time to Go Beyond Being Tech Consumers to Being Tech Creators
Brent Leary speaks with Leah McGowen-Hare of Salesforce about her role as a developer evangelist and how she got to where she is today.
Watching Amazon: Who Stands Up to Amazon in 2018 – Apple, Facebook, Google or Anybody Else?
Brent Leary is joined by John Lawson and they're talking about which tech companies are positioned to be Amazon competitors in 2018.
Richard Busby of AWS: Amazon Web Services Provides Traditional SMBs With Many Tools to Help Them Grow
Richard “Buzzy” Busby talks with Brent Leary about AWS for small business and how your company can use Amazon Web Services to grow.
Marcus Lemonis: The Profit Isn’t About Small Business, It’s About How People Are Transformed By Opportunity
Brent Leary talks with the star of The Profit on CNBC, Marcus Lemonis, on how vulnerability is key to business success and making the most of opportunity.
