These 6 key features of effective loyalty programs can actually help you get customers to come back and buy something again.
Restaurants owners may want to check out the Waitr app as it enables them to make their menu available to remote diners without hiring a delivery driver.
Sales of bottled water are outpacing those of bottled soda. Is this the sign of current health trends or is another factor at play?
Starburst is listening to its rabid customer base and giving them what they want -- all pink Starburst!
Ikea has been listening to customers complain about how difficult it is to put together its furniture. And now, it’s making a change in response.
Wanting to give Cannabis a more mainstream appeal, one company is developing a new system for coming up with marijuana strain names.
Customer emotions, both good and bad, affect how well your small businesses will do. Here are 3 ways to make a positive emotional connection with customers.
Wendy's says it will be the latest fast-food restaurant with automated ordering. Will other restaurants have to make the same changes to adapt or die out?
Is performance based pay effective and, how can you make performance-based bonuses or profit-sharing arrangements work for your small business?
Using these four ways to improve your customer service, you'll not only up your service game, but perhaps even improve the business overall.
What is drop shipping? It's a way for your small ecommerce business to act like a bigger one by taking and fulfilling more orders.
An olive oil shortage has companies scrambling. When unforeseen events impact your supply chain, you need to know how to manage your commodity price risk.