Salesforce Service Cloud Essentials helps small businesses help customers after they’ve come on board. Here's what you need to know.
This feature included in the new eBay app update should speed up the time it takes to get some items listed on the site. Find out what else is new after the jump.
The gift for gab can help any sales person navigate networking by making sales small talk. Get some tips after the jump.
When your customers want something fast, you might want to charge them a little extra. Here's why you should consider a rush fee.
Corrections in your sales process can see you closing deals quicker and needing to do less work to get paid.
There are a lot of ways to track how a company is doing. Here are 14 key performance indicators examples CEOs should pay particular attention to — and why.
Spring cleaning your sales process can be a way to weed out pain points and bring in new clients.
When it comes to great service, small businesses have to work just as hard as their larger counterparts, but with fewer resources. Here's how high-performing small business customer service teams offer great support.
Closing a sale doesn't have to be the challenge it may have become for your small business. Just take note of these 3 things to remember when closing a sale and it should get easier.
The 2017 World-Class Sales Practices Study revealed that only a little more than half of salespeople made their quota in 2017. Get all the numbers, plus the most important best practices discovered during the study, after the jump.
The new Shippo tracking pages feature lets you stay connected and engaged with your customers while they track their shipments.
Introducing Service Cloud Essentials: Bringing the No. 1 Support Solution to Small Businesses Everywhere
Here's everything you need to know about the latest offering from Salesforce.