Learn from CX Leaders at Top Global Brands


Reuters Events: Customer Service And Experience East 2023 is a conference for customer service and experience (CX) professionals. It will be held in New York City on November 7-8, 2023.

The event will bring together senior leaders from the world’s most influential brands to discuss the latest trends and best practices in CX. Topics covered will include:

  • The future of CX in a digital world
  • How to use data and analytics to improve CX
  • How to create a customer-centric culture
  • The role of AI and automation in CX
  • How to measure and improve CX

The event will also feature keynote speakers from leading brands, such as Aflac, Amazon, Hilton, Nike, Salesforce, Verizon, Wells Fargo and many others.

If you are a CX professional, make sure to click on the red button and register for Reuters Events: Customer Service And Experience East 2023

Register Now



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You can see a full list of events, contest and award listings or post your own events by visiting the Small Business Events Calendar.

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Joshua Sophy Joshua Sophy is the Editor for Small Business Trends and has been a member of the team for 16 years. A professional journalist with 20 years of experience in traditional media and online media, he attended Waynesburg University and is a member of the Society of Professional Journalists. He has held roles of reporter, editor and publisher, having founded his own local newspaper, the Pottsville Free Press.