Using Facebook WiFi to Increase Social Engagement with Customers

facebook wifi

Small businesses need to look at Facebook WiFi. You’ll get more activity on your Facebook business page. It’s good for social engagement and digital marketing. All you need to get started is a router and your smartphone.

What is Facebook WiFi?

It turns your enterprise into a WiFi hot spot if you are offering free WiFi to customers. Prospects check in and businesses share announcements and offers. Small enterprises also get analytics for gender and age. It’s software providing people with free internet too.

How to Setup Facebook WiFi

Setting up Facebook WiFi is easy. Following are the steps to set this kind of guest portal up.

What you’ll need.

  • A Facebook account and a page. You’ll need to be the admin.
  • Check the settings under Page Info. You need to have an address or location.
  • You’ll need a router for Facebook WiFi supporting both Instagram and Facebook. Scroll down to check access.

Here’s how to connect access points.

  • Set up your routers. Video guides are available by following this link.
  • Next, go to Page Settings to connect your WiFi and business page.
  • Customize your user settings. You can click on the skip check-in link. That stops users from checking into your business before they get a WiFi access. You can use a different authentication type too. Enter the wi fi code instead to get access.

Try testing your Facebook WiFi out. A login screen should pop up when you connect your device.

Using Facebook WiFi to Increase Social Engagement with Customers

About Cookies

Facebook tracks users and you can remove cookies from your Facebook page. Go here to review your cookie controls. These are used to verify your account and cookies also personalize content. Look for the browser we use cookies alert. They provide an experience you can review.

They also provide relevant ads and provide marketing to people who have visited your website. Facebook uses cookies to help personalize and improve content.

15 Reasons Why You Should Use Facebook WiFi for Your Business Facebook Page

There are many benefits of offering WiFi and big advantages to providing Facebook WiFi. It connects with your guest network. Here are other reasons this WiFi makes a difference.

Using Facebook WiFi to Increase Social Engagement with Customers

1. Provide Free WiFi and Internet Access for Your Customers

Facebook WiFi puts your brand in front of customers for free. It’s convenient for people and increases the traffic to your business.

2. Get More Engagement and Check-Ins on Your Facebook Business Page

Customers check-in when they tag your business. You get access to more followers through their network and friends. These check-ins get your goods in front of potential customers.

Check-ins also display on customer’s news feeds. Those are visible on your Facebook Page and to the customer’s friends. It’s amplified free marketing.

3. Get Discovered by More Customers Using the Find WiFi Feature

Find WiFi is available for Android and iOS. Look for the option under the more tab or the hamburger icon. Small businesses get exposure for their ads and products. Find WiFi shows nearby free WiFi hotspots with addresses.

This is a great way for a company to get people on their Facebook page or in their brick-and-mortar location. Descriptions of your services serve relevant ads. The content and services serve to boost sales.

Using Facebook WiFi to Increase Social Engagement with Customers

4. It’s Safer and More Convenient. There’s No Need To Share Passwords.

Businesses want a safer experience with the connection and ISP they use. This tool adds security. Visitors don’t need to ask for a WiFi password. They only need to log in to Facebook where they can then check in with your business.

Here’s another good tip. You’ll need to accept cookies for the WiFi. A notification might say “accept cookies from Facebook on this browser.” Cookies store data safely.

5. Get More Instagram Engagement

Get more business traffic by connecting your business Instagram profile. This allows access to your Facebook WiFi. Visitors can opt-in, follow your business, and get updates. This can help personalize and improve the way clients can connect.

6. Boost Local Visibility

Facebook WiFi can increase your business’s visibility in local searches and on local Facebook pages. When customers check in to use the WiFi, their network sees their location, potentially attracting more local visitors.

7. Enhanced Customer Retention

Offering free WiFi through Facebook WiFi can increase customer dwell time in your business, leading to higher retention rates. Longer visits often translate to increased sales and repeat business.

8. Competitive Advantage

Providing Facebook WiFi can give your business a competitive edge over others that do not offer free WiFi. It’s a value-added service that can differentiate your business in a crowded market.

9. Improved Social Media Presence

Using Facebook WiFi can enhance your business’s social media presence. As more customers check in and engage with your Facebook page, your online visibility and brand recognition improve.

10. Easy-to-Manage Network

Facebook WiFi simplifies network management. It allows you to control access and monitor usage without needing complex IT infrastructure, making it ideal for small businesses with limited resources.

11. Simplified Marketing Efforts

Facebook WiFi can streamline your marketing efforts. By integrating with Facebook’s platform, you can easily promote events, special offers, and announcements directly to customers who check in at your location.

12. Data-Driven Marketing Decisions

The analytics provided by Facebook WiFi can inform your marketing strategies. By understanding customer demographics and behaviors, you can tailor your marketing efforts to target the right audience effectively.

13. Increased Social Proof

Customer check-ins on Facebook act as social proof, endorsing your business to their friends and network. This word-of-mouth marketing can be more effective and credible than traditional advertising methods.

14. Strengthened Customer Relationships

Facebook WiFi allows you to engage with customers on a personal level. By offering a valued service like free WiFi, you can build stronger relationships and foster a sense of community around your brand.

15. Greater Control Over Internet Usage

With Facebook WiFi, you have more control over how customers use your network. You can set time limits or restrict access to certain sites, ensuring that your WiFi is used appropriately and efficiently

Using Facebook WiFi to Increase Social Engagement with Customers

Benefits of Using Facebook WiFi Analytics for Small Businesses

Small businesses can greatly benefit from utilizing Facebook WiFi for their customer engagement and digital marketing efforts. By turning their establishments into WiFi hotspots and utilizing the power of social media, businesses can achieve increased social engagement and brand exposure. Here are some reasons why small businesses should consider using Facebook WiFi analytics:

  • Gain Valuable Insights with Analytics: Facebook WiFi provides businesses with detailed analytics, including information about the gender and age of the people who check in to use the WiFi. This data can be incredibly useful for understanding your customer demographics and tailoring your marketing strategies accordingly.
  • Enhance Personalized Marketing: With the data obtained from Facebook WiFi check-ins, small businesses can create more personalized marketing campaigns. By understanding the preferences and demographics of their customers, businesses can deliver targeted advertisements and offers that are more likely to resonate with their audience.
  • Measure Foot Traffic and Customer Behavior: Facebook WiFi allows businesses to track foot traffic and customer behavior patterns. By analyzing when and how often customers visit, how long they stay, and what they engage with during their visit, businesses can make informed decisions to optimize their operations and marketing strategies.
  • Refine Business Strategies: The insights provided by Facebook WiFi analytics enable small businesses to refine their strategies. For instance, if they notice that certain age groups are more frequent visitors, they can tailor their offerings to cater to that specific demographic. This data-driven approach can lead to increased customer satisfaction and loyalty.
  • Improve Customer Experience: By offering free WiFi through Facebook WiFi, small businesses enhance the overall customer experience. Customers are more likely to spend time in your establishment when they can access the internet, leading to increased sales and potentially repeat visits.
Valuable Insights with AnalyticsFacebook WiFi provides detailed analytics, including gender and age data of WiFi users. Helps understand customer demographics for tailored marketing strategies.
Enhance Personalized MarketingUtilize data from check-ins to create targeted ads and offers, resonating with customer preferences.
Measure Foot Traffic and Customer BehaviorTrack visit frequency, duration, and engagement patterns to optimize operations and marketing tactics.
Refine Business StrategiesAnalyze data to adjust strategies based on customer trends. Tailor offerings to specific demographics for increased satisfaction and loyalty.
Improve Customer ExperienceOffering free WiFi enhances customer experience, leading to increased time spent in the establishment, potentially boosting sales and return visits.

Incorporating Facebook WiFi analytics into your small business strategy can open up new avenues for growth, engagement, and customer satisfaction. By leveraging the power of data, businesses can make smarter decisions and build stronger relationships with their customers.

Which devices support Facebook WiFi?

A user needs to choose compatible routers. Here’s a list users can refer to. And you’ll need a mobile phone.

Is Express WiFi by Facebook free?

No. This isn’t free. But it allows users to connect in different WiFi zones. It is designed to help Internet service providers and mobile network operators grow their WiFi businesses. You can get the app on Google Play. Sign up through a hot spot where you live. You can buy daily, weekly, or monthly data packs. Get more information here.

You’ll need to agree to the cookie policy. Facebook uses cookies to help personalize the advertisements you see. They use these to personalize and improve content as well. It’s important to remember that while cookies improve content and services, they can also track individual browsing histories. Always consider cookie uses and controls options.

Is Express WiFi by Facebook safe?

Express WiFi, a Facebook-provided connectivity solution, focuses on ensuring user data safety and privacy. By utilizing cookies, the platform enhances personalization and security, tailoring services to individual preferences and detecting potential security threats. It also monitors and analyzes users’ online interactions in real-time to detect malware and phishing attempts. Express WiFi acknowledges privacy concerns and uses anonymized data for security analysis. Users can manage their cookie settings, fostering trust and collaboration.

Which countries have Facebook WiFi available?

Facebook WiFi has made a significant impact in North America. Cities throughout the United States and Canada have embraced this technology as an avenue to enhance customer engagement and connectivity. From bustling metropolitan areas to suburban communities, businesses across the continent have recognized the value of offering free WiFi to their customers.


In today’s digital age, small businesses need to explore innovative ways to engage customers and enhance their digital marketing strategies. Facebook WiFi offers an excellent solution that not only provides free WiFi access to customers but also opens up a realm of benefits for businesses seeking to boost their online presence.

By leveraging the power of social media, businesses can achieve higher engagement levels and increased brand exposure. The integration of Facebook WiFi analytics further amplifies these advantages, allowing businesses to gain valuable insights into their customer demographics, behavior, and preferences.

Through Facebook WiFi, small businesses can offer a seamless and convenient customer experience, leading to longer stays, increased sales, and potential repeat visits.

The platform’s features, such as check-ins, free internet access, and personalized marketing opportunities, create a robust ecosystem for businesses to connect with their audience in meaningful ways.

Additionally, the Find WiFi feature expands reach by showcasing nearby hotspots, attracting potential customers to businesses’ brick-and-mortar locations.

The simplicity of setting up Facebook WiFi, coupled with its security enhancements and compatibility with popular devices, makes it an accessible and valuable tool for small businesses.

By integrating their Instagram profiles and utilizing the analytics insights, businesses can tailor their strategies to better serve their audience and refine their operations.

Incorporating Facebook WiFi analytics into your small business strategy can lead to growth, improved customer satisfaction, and stronger customer relationships.

By embracing this technology and leveraging the power of data-driven decisions, businesses can thrive in the competitive landscape of today’s market.

Image: Depositphotos

More in:

Rob Starr Rob Starr is a staff writer for Small Business Trends and has been a member of the team for 7 years. He is a graduate of Ryerson University in Toronto with a Bachelor of Journalism degree. His print credentials include employment with various Toronto area newspapers and three works of fiction: The Apple Lady (2004), Creekwater (2006) and Sophistry By Degrees (2008) published by Stonegarden Press In California.