Fiverr’s 10th Business Trends Index Shows Businesses Adapting Physical and Digital Workspaces


Fiverr has released its Fall 2024 Business Trends Index, the 10th edition, highlighting how businesses are rethinking both their physical and digital presence. By analyzing millions of inquiries and searches on Fiverr’s marketplace, the report reveals emerging trends in digital services with the largest growth in demand from businesses over the past six months.

The data reflects a dual focus among businesses as they balance traditional workplace models with innovations in the digital space. Fiverr’s Chief Marketing Officer, Matti Yahav, noted the significant rise in demand for email marketing, even in an AI-driven environment.

“Email marketing can really deliver on personalization and is still one of the best ways to connect directly with your customer,” Yahav said. He explained that the index provides insight into larger societal and cultural shifts impacting businesses, particularly as they navigate in-person, hybrid, and remote work arrangements.

Key Trends from Fiverr’s Business Trends Index

1. Architecture and Office Renovation

As companies adapt to hybrid work models, demand has surged for office renovations that support flexible, collaborative spaces. Businesses are turning to freelance architects for cost-effective planning, design, and permitting services, using freelancers’ specialized skills to create spaces that integrate open areas, quiet zones, and updated technology.

Top trending services:

  • Floor Plan Design +3,116%
  • City Permit +1,896%
  • Material Take Off +1,526%

2. Email Marketing Revitalization

Businesses are renewing their focus on email marketing as a direct way to engage audiences. Companies are leveraging freelancers to enhance email strategies, build subscriber lists, and use AI tools for automation. With increasing competition in inboxes, freelancers are helping brands cut through the noise to connect with their most engaged customers.

Top trending services:

  • Email Leads +1,674%
  • Beehiiv Newsletter +1,123%
  • Instantly AI +939%

3. New Platform Integration

Small and medium-sized businesses are moving towards no-code and unified platforms to streamline operations across marketing, CRM, and automation. By shifting to these tools, businesses can consolidate workflows without technical expertise. Demand for freelancers skilled in integrating these software solutions has increased as businesses seek efficient ways to stay competitive.

Top trending services:

  • Clixlo Software +12,560%
  • Bubble SaaS +3,352%
  • GHL +2,511%

This latest Business Trends Index offers a snapshot of the evolving business landscape, where companies are increasingly balancing physical workspace upgrades with digital engagement strategies. Fiverr’s findings underscore the essential role of freelancers in providing specialized, flexible support to help businesses meet these demands effectively.

Image: Fiverr



Joshua Sophy Joshua Sophy is the Editor for Small Business Trends and has been a member of the team for 16 years. A professional journalist with 20 years of experience in traditional media and online media, he attended Waynesburg University and is a member of the Society of Professional Journalists. He has held roles of reporter, editor and publisher, having founded his own local newspaper, the Pottsville Free Press.