Newsletter | January 29, 2019

Small Business Trends Newsletter
How to Make Customer Success the Heart of Your Small Business

Whether via service interactions, product quality, or overall brand, experience has become the deciding factor that determines whether or not a customer will do business with a company. In order to capitalize, small businesses and startups looking to grow must build a culture that cares about the customer. And to really succeed, there can be no fake-it-till-you-make-it. Here are 5 ways small businesses realize tremendous success by putting customer success at the heart of their companies. Read More >>

Webinar: How to Tackle Top Small Business Hiring Challenges
Jan 29 -
Join Anita Campbell and Alice Bredin for a discussion about how small businesses are attracting and hiring top talent. Learn how to make quick, meaningful changes to the way you discover candidates for long-term, impactful results. Learn More >>

Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!
In the Spotlight, ePac Flexible Packaging Seals the Deal with Food Manufacturers across Texas
Do you need specialized packaging? Take a look at ePac Flexible Packaging. Read More >>

Get Inspired by other Spotlights!
Engagement Fundraising Attracts Donors Using Digital Marketing Tactics
Here is how marketers should start using today's technology to raise funds for nonprofits. Read More >>

Check out more books!
2018 - Legal Edition

Before you start a business, you should really consult an attorney. Rather than waste money and time, go into that meeting prepared. In our latest Legal edition, Annie Pilon covers 10 questions you'll want to ask a lawyer before you start a business. Get your free copy today >>

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