How to Patent Your Business Idea: A Step by Step Guide
Instead of letting another party take your great insight and make a fortune, protect your interests from the get-go by patenting an idea.
Instead of letting another party take your great insight and make a fortune, protect your interests from the get-go by patenting an idea.
May 11, 2017A very common marketing tactic is to charge an introductory price to new customers in order to attract them. Before using that approach, ask 3 questions.
May 10, 2017Here is some helpful advice for small businesses to use when it comes time to decide whether to hire a virtual assistant to add to the team.
Mar 30, 2017Will Walmart's new shipping offer alter your small business's spending habits?
Feb 17, 2017Despite its potential role in a murder investigation and its ability to order large volumes of cookies -- or maybe because of that one -- Amazon Alexa is crushing its digital assistant competition.
Jan 10, 2017These 7 (not-so) secrets will help your company deliver a personalized service experience to each and every customer, differentiating you from the crowd.
Oct 4, 2016With so many things often changing in the small business arena, it's perhaps comforting that some things have remained pretty much the same. Take coupons, for example. Customers have always loved the and perhaps they always will. So even though some now come in digital form, there are things to keep in mind.
Sep 20, 2016What do you do when your company has let down one of its customers in the worst way? Hope is not lost. You can recover.
Aug 16, 2016New data shows that the number of companies that are providing customer service through social media channels is already on the decline.
Jun 21, 2016Customers have spoken. A new survey reveals what they believe makes for a great customer experience and what could end up in bad reviews on your customer service for your company.
Apr 5, 2016Does your company's customer service stack up against the best? What ways are you leading and in what ways can you improve? Check out what the best companies are doing.
Mar 22, 2016Are your employees trying to tell you something but you're not hearing it? It may be because they're afraid to approach you about a problem. Here are ways to break down that barrier.
Mar 1, 2016
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