What does it mean to be customer-centric? It's a culture that positions customer satisfaction at the top of every agenda and process. Here's how.
Wondering what a lot of those business industry terms really mean? Here you will find the Small Business Trends “What Is” series, which are in-depth explanations of business acronyms and business jargon phrases.
What is UX design? A way to give your customers the best experience they can get when they deal with your small business.Dec 3, 2018 96 Shares
Here's an explanation of what a hosted PBX service is so you can discover if this optionis ideal for your growing business needs.Nov 28, 2018 73 Shares
What is cloud accounting? A way to keep your accounts balanced and accurate while giving your finance team real-time access and reporting from anywhere.Nov 21, 2018 113 Shares
You see it all over the internet but what does royalty free mean and why do you absolutely need to know about it to protect your small business?Nov 19, 2018 87 Shares
You need to Identify survey response bias before you launch your next survey. Here are tips and steps on how you can do it.Nov 19, 2018 15 Shares
What is augmented reality? Discover how it makes your small business a destination that mixes the physical and digital world as an interactive experience.Nov 15, 2018 140 Shares
What is Black Friday? Here's an overview of the basics as well as some marketing tips to get more visitors to your retail outlets.Nov 12, 2018 42 Shares
An employee assistance program enables your staff reach out for help while maintaining high levels of productivity and performance. Here's how they work.Nov 12, 2018 20 Shares
What is Cyber Monday? Here's an overview of the basics as well as some marketing tips to get more visitors to your eCommerce page.Nov 11, 2018 41 Shares
With the right individuals, you can implement self managed teams that take ownership of the daily operation of your small business.Nov 8, 2018 15 Shares
Do you want to boost morale during the busy holiday season? Play Secret Santa to get everyone at your small business in a jolly mood.Nov 3, 2018 82 Shares