What Is


Wondering what a lot of those business industry terms really mean? Here you will find the Small Business Trends “What Is” series, which are in-depth explanations of business acronyms and business jargon phrases.





Your customers are calling.
Is your business phone ready?

Get the Small Business Guide





85% of customers whose calls go unanswered won’t call back. Learn how to manage all of your calls – especially during peak periods.



Download Now


No, Thank You